Privacy Policy

1. Information We Collect

When you interact with the Johnson Controls website, we may collect the following types of information:

• Contact information: Name, email address, phone number, company name, and job title when you submit forms or request quotes.
• Technical information: IP address, browser type, device type, and pages visited for website analytics purposes.
• Product inquiry details: Information about your HVAC systems, project requirements, and product preferences shared through consultation forms.

2. How We Use Your Information

We use collected information to:

• Respond to your product inquiries and quote requests
• Provide technical support and engineering consultation
• Send relevant product updates and industry information (with your consent)
• Improve our website functionality and user experience
• Comply with legal obligations and protect our rights

3. Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Authorized distributors and service partners who assist in fulfilling your product or service requests
• Service providers who help us operate our website and business systems (hosting, analytics, CRM)
• Legal authorities when required by applicable law or regulation

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

5. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us using the information below.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Quote request and project data is typically retained for 3 years after last interaction.

8. International Transfers

As a global company operating in 48 countries, your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Us

For privacy-related questions or to exercise your data rights, contact our Privacy Officer at [email protected] or write to: Johnson Controls, Privacy Officer, Milwaukee, WI 53202, USA.